Privacy Policy

    Last updated: August 2026

    This Privacy Policy explains how TrueClean Window Washing LLC, based in Greensboro, North Carolina, collects, uses, and protects the information you share when you request a quote or book a cleaning. We are a small local service business and we treat your information the same way we treat your home: with respect.

    What information we collect

    When you use our quote form, we collect the details you choose to share: your name, phone number, and your address or neighborhood, along with the service you are interested in. If you call or text us, we will have the phone number you contact us from. We do not ask for your email address on this page, and we do not collect payment details online.

    How we use your information

    We use your information only to contact you about your enquiry, to schedule or carry out the work you requested, and to follow up about that work. That includes calling or texting you back, confirming details, and letting you know when we are on the way. We do not use your information for any other purpose.

    We do not sell your information

    We never sell, rent, or trade your personal information. We do not share it with marketers or third parties for their own promotional use. It stays with TrueClean Window Washing LLC and is used only to serve you.

    Text messaging (SMS)

    By providing your phone number and checking the text message consent box on our quote form, you agree to receive text messages from TrueClean Window Washing LLC about your quote request, scheduling, service reminders, and follow-up about work we performed. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help, or call us at (336) 554-5775. Consent to receive text messages is not a condition of purchasing any goods or services.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    How long we keep it

    We keep your information only as long as we need it to provide the service you asked for and to answer any follow-up questions. After that, we delete it. You can ask us to delete your information at any time.

    Your right to request deletion

    You can ask us to delete your information at any time, for any reason. To request deletion, or to ask what information we hold, call or text us at (336) 554-5775. We will remove your details from our records.

    Advertising tracking

    If you arrive at this page from an advertisement, we may receive standard advertising identifiers such as a click ID. These are used only to understand which ads bring in customers, not to identify you personally.

    Contact

    Questions about this policy? Call or text TrueClean Window Washing LLC at (336) 554-5775.

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